Shipping Policy
Madison Ave Trending is a company that operates with its partner's fulfillment centers internationally. Packages are generally dispatched within 1-3 days after receipt of payment. Our Company ships from different fulfillment warehouses in different countries usually it takes 5-15 days. For orders with more than one item, we may split your order into several packages according to stock levels at our own discretion. We aim to deliver orders as quickly as possible.
Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected due to invalid addresses, customs, and clearance procedures, or other causes.
If you have any questions regarding shipping and delivery, please contact us at support@madisonavetrends.com
- IMPORTANT NOTE: In some cases, shipping may take longer due to various factors (ie; time of year order placed such as Thanksgiving, Christmas, Chinese New Year, Deepavali, and other major holidays).
- IMPORTANT NOTE: Orders CANNOT be canceled after a confirmation email has been sent to the customer.
- IMPORTANT NOTE: If you plan to give one of our items as a holiday gift, we do not recommend buying the items during the month when the holiday is happening. There is a risk of the item not arriving there on time. We are not held responsible for items that do not arrive before specified dates.
- IMPORTANT NOTE: Any change of address once the item has been shipped out, will not be entertained. So, please carefully enter your address and please make sure it is in ENGLISH.
- IMPORTANT: We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. We do our best to avoid errors by verifying the shipping information with every customer in the order confirmation sent immediately after purchase. Costs to reship the package will be invoiced to the customer.